Privacy Policy

Privacy Policy for Providence Gainz

At Providence Gainz, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you interact with our services, website, forms, and SMS communications.

Information We Collect

We may collect the following types of information:

  • Full name

  • Email address

  • Phone number

  • Mailing address

  • Credit-related information voluntarily provided by you

  • Communication preferences

  • Any documents or information submitted for credit consultation or credit repair services

How We Use Your Information

Providence Gainz uses your information to:

  • Provide credit repair and credit-building services

  • Respond to inquiries and customer support requests

  • Send appointment reminders and account updates

  • Deliver educational resources and service information

  • Send SMS/text messages related to your account or requested services

  • Improve our services and customer experience

  • Comply with legal and regulatory requirements

SMS/Text Messaging Policy (A2P Compliance)

By providing your phone number and opting in, you consent to receive SMS messages from Providence Gainz related to:

  • Appointment reminders

  • Account notifications

  • Service updates

  • Customer support

  • Promotional offers (if separately consented)

Message Frequency

Message frequency may vary depending on your interaction with our services.

Message & Data Rates

Message and data rates may apply based on your mobile carrier plan.

Opt-Out

You may opt out of SMS communications at any time by replying:

STOP — to unsubscribe
HELP — for assistance

Once you opt out, you will no longer receive SMS messages unless you opt back in.

Information Sharing

We do not sell, rent, or trade your personal information to third parties.

We may share information only with:

  • Trusted service providers assisting in business operations

  • Credit-related partners necessary to perform requested services

  • Legal authorities when required by law

All third parties are required to maintain the confidentiality and security of your information.

Non-sharing Clause:

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Data Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, misuse, or disclosure.

Your Rights

You may request to:

  • Access your personal information

  • Correct inaccurate information

  • Request deletion of your information where permitted by law

  • Withdraw consent for communications

Cookies & Website Tracking

If applicable, our website may use cookies or analytics tools to improve website performance and user experience.

Third-Party Links

Our website or communications may contain links to third-party websites. We are not responsible for the privacy practices of those websites.

Updates to This Privacy Policy

Providence Gainz may update this Privacy Policy periodically. Any updates will be posted with a revised effective date.

Contact Information

If you have questions regarding this Privacy Policy or your personal information, please contact:

Providence Gainz
Email: [email protected]
Location: Delaware, United States